Restaurant
All-in-One Platform for Restaurant Owners to simplify customer interactions, reservation management, and order tracking with ease.
Centralized Communication for Smooth Operations to efficiently manage customer inquiries, online orders, and staff coordination to improve service and boost customer satisfaction.
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Gartner Peer Insights 2023: Customers Choice
Midsize Enterprise Choice
86%
Most restaurant inquiries now start online or via digital platforms.
70%
Restaurants offering instant reservation confirmations see improved customer satisfaction.
75%
Diners prefer restaurants that provide seamless digital communication for bookings, orders, and updates.
70%
Customers are more likely to recommend restaurants that offer loyalty programs, discounts, or special offers.
80%
Restaurants that actively engage with customers on social media experience better retention rates.
A Centralized Platform for Restaurants
Stay organized, reduce manual effort, and improve communication to meet the needs of diners, staff, and suppliers efficiently.
Stay Ahead with Smart Solutions
Did you know 85% of diners expect a response to reservation or inquiry requests within an hour? Ensure your restaurant never misses a booking! Manage calls from anywhere and track all communications effortlessly.
Achieve Seamless Efficiency
Manage table reservations, takeaway orders, and team coordination efficiently from one unified platform, ensuring smooth restaurant operations every day.
Get Things Done Faster
Handle customer conversations in real-time across multiple communication channels, ensuring prompt responses and improved engagement.
Our “tech” promise
Complete tasks faster with seamless conversations across every channel.
Handle conversations on a single platform through their preferred communication channel.
Track Customer Visits
Maintain a count of the total number of customers who come to your restaurant in order to know the dining trends and enhance interaction approaches. This maximizes employees, determines peak hours, and tailors services for the needs of customers. It also supports effective planning for specific occasions or promotions.
Access Call History
Maintain a tight record of customer requests to achieve the highest follow-ups, improved service, and improved relationships. It allows you to process all the comments, bookings, and requests on time. It also allows you to maintain records of customer inclinations, which helps you create customized experiences.
Never Miss a Lead
Remain in touch even if you are on another human call or off from the office so that no possible reservation or query goes unregistered. It captures every moment, improves customer engagement, and accepts reservations. A quick response can lead to increased customer satisfaction and loyalty.
Manage Multiple Locations
Streamline bookings, interactions, and staff performance across all your restaurants in one system. This ensures your service is consistent and easier to book and manage by location. It also provides you with a single perspective into your business to make informed decisions.
Organize Customer Database
Create a properly organized, searchable database of customer preferences and reservations that is shareable and accessible. This will add value to the dining experience because personal promotion and service aimed at individual customer preference is made easy. It also makes reservation management easier.
Track Business Growth
Monitor customer visits, bookings, and feedback to evaluate performance and improvement areas. This enables you to align your marketing strategy, alter the menu, and improve customer service. It helps you to plan for the future so that you can expand your business or reorganize operating operations.
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What is a Business Phone Number (IVR) and how can it help my business?
A Business Phone Number (IVR) allows you to track customer calls, share updates and offers, maintain business privacy etc. It's a powerful tool to enhance customer engagement and improve service.
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How can I track customer visits with this service?
The business phone number showcase logs all customer calls, providing you with data on how many customers are reaching out to your business.
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Can I send offers and updates to my customers through this service?
Yes, you can easily inform your customers about promotions, events, and updates using the business phone number.
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Is there an additional cost for the business phone number service?
No, the business phone number service is included in our Premium package at no extra cost.
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What kind of call data will I have access to?
You'll have access to detailed call logs, including call duration, frequency, and customer details, helping you gain insights into customer interactions.
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How do I get started with the Business Phone Number (IVR) service?
Contact us today to learn more and get started with our comprehensive business phone number/ IVR service. We're here to help you enhance your customer engagement!
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Will this number remain active for a lifetime?
The number is part of your platinum plan and will remain active as long as your services are active.
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How many numbers can we add?
You can add up to 5 numbers.
