Cafe
A comprehensive platform designed to streamline customer interactions and improve order management.
Centralize communication to streamline operations, boost sales, and enhance customer loyalty in your cafe.
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Gartner Peer Insights 2023: Customers Choice
Midsize Enterprise Choice
92%
Most cafe orders are placed online or via digital platforms.
88%
Cafes that offer online ordering and reservations see a notable increase in sales.
79%
Customers prefer cafes that provide seamless digital communication for orders, reservations, and updates.
83%
Customers are more likely to recommend a cafe that offers loyalty programs and exclusive discounts.
87%
Cafes that actively engage with customers on social media experience improved customer retention rates.
A centralized communication platform designed for cafe professionals who value efficiency and teamwork.
Stay organized, reduce clutter, and provide fast, effective communication to meet the needs of customers, suppliers, and staff.
Stay Ahead with Smart Solutions
Did you know 70% of customers expect a response within an hour? Ensure your cafe never misses a beat! Manage calls from anywhere and keep track of all communications with ease.
Achieve Seamless Efficiency
Manage customer orders, supplier coordination, and team communication effortlessly from one unified platform, ensuring smooth cafe operations every day.
Get things done faster with smooth, real-time conversations across all customer channels
Manage all customer interactions from one platform, connecting through their preferred communication channels.
Our “tech” promise
Complete tasks faster with seamless conversations across every channel.
Handle conversations on a single platform through their preferred communication channel.
Track Customer Visits
Monitoring customer visits to your site gives insight into the busiest times and usage patterns. It maximizes staff levels, improves customer satisfaction, and tailors promotion. This also makes data-based decisions maximum.
Access Call History
Monitoring call history allows all channels of customer contact to be traced so follow-up and tailor promotions. It generates more quality customer relationships and prevents zero communication from getting lost.
Never Miss a Lead
Never missing a lead means being available offline or over the phone. This will allow all customer questions to be addressed promptly, and you can collect potential leads and enjoy good customer interaction.
Organize Customer Database
Customer database organization provides you with an ordered, searchable database for instant customer information and lead retrieval. It makes communication, follow-up, and overall improves customer relationship management.
Track Business Growth
Monitoring business development assists you in keeping an eye on call volumes, bookings, and customer inquiries to help you analyze performance and areas of expansion. With the use of the data, you can monitor trends, efficiency of processing, and lead future success for your coffee shop.
Manage Multiple Locations
Since you can manage multiple locations, you can grow customer interactions, bookings, and staff productivity in all your cafes through one interface. This maintains consistency, enhances productivity, and provides a global overview of your business operations.
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What is a Business Phone Number (IVR) and how can it help my business?
A Business Phone Number (IVR) allows you to track customer calls, share updates and offers, maintain business privacy etc. It's a powerful tool to enhance customer engagement and improve service.
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How can I track customer visits with this service?
The business phone number showcase logs all customer calls, providing you with data on how many customers are reaching out to your business.
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Can I send offers and updates to my customers through this service?
Yes, you can easily inform your customers about promotions, events, and updates using the business phone number.
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Is there an additional cost for the business phone number service?
No, the business phone number service is included in our Premium package at no extra cost.
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What kind of call data will I have access to?
You'll have access to detailed call logs, including call duration, frequency, and customer details, helping you gain insights into customer interactions.
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How do I get started with the Business Phone Number (IVR) service?
Contact us today to learn more and get started with our comprehensive business phone number/ IVR service. We're here to help you enhance your customer engagement!
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Will this number remain active for a lifetime?
The number is part of your platinum plan and will remain active as long as your services are active.
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How many numbers can we add?
You can add up to 5 numbers.
